Support FAQs
Solutions, frequently asked questions and known issues.
VoIP? Sounds like a kid's toy. VoIP, or Voice over Internet Protocol, is basically internet phone service. Instead of using your local phone company an...
Fri, 27 Jul, 2018 at 7:42 PM
Many customers have made the switch to Teliax from a traditional PSTN (Public Switched Telephone Network) line to save money and increase your flexibility a...
Fri, 27 Jul, 2018 at 7:42 PM
All Calls Begin with "011" on Panasonic PBX caller ID?
You've just hooked up a Panasonic PBX and have been receiving calls.The only proble...
Fri, 27 Jul, 2018 at 7:42 PM
Mitel MBG (call controller)/MAS (Application Suite) configurations require a few changes to work with Ivy. To configure a Mitel system to work with Teliax,...
Fri, 27 Jul, 2018 at 7:42 PM
http://winmtr.net/
How To
Installation
Step 1 – Download
The latest version is 0.91. Download WinMTR now!
Step 2 – Installation
Yo...
Fri, 27 Jul, 2018 at 7:42 PM
NAT traversal set to "NO" as default.
Change from "NO" to "keep-alive".
Fri, 27 Jul, 2018 at 7:42 PM
In some cases, a Snom IP phone may not respond as expected to a REGISTER/401 dialog.
If you're experiencing trouble with registration, try this:
...
Fri, 27 Jul, 2018 at 7:42 PM
Forwarding Ports to your SIP Device
Getting your new SIP phone or PBX up and running requires you to forward ports to your VoIP device. Essentially what...
Fri, 27 Jul, 2018 at 7:42 PM
Does Your PBX Lose Connectivity Over The Weekend ?
Have you made the realization that your PBX loses the ability to receive inco...
Fri, 27 Jul, 2018 at 7:42 PM